Privacy Policy

Who we are

This website is operated by Miller Marketing Ltd ("we", "us"). If you have questions about this policy, email hello@millermarketing.uk.

What data we collect

If you contact us via email or our contact form, we receive the details you provide (name, email address, company, and the message you send). We use this to respond to your enquiry and, where you have given consent, to send you occasional marketing updates.

Where your data is stored

Enquiries submitted through the contact form are stored in our customer relationship management system, HubSpot, which acts as our data processor. HubSpot may process data outside the UK/EEA under appropriate safeguards (Standard Contractual Clauses). We retain enquiry data for as long as needed to maintain the business relationship, and review it at least every 24 months to remove records that are no longer relevant.

Marketing emails

We will only send you marketing emails if you have explicitly opted in via the checkbox on the contact form. Every marketing email includes a one-click unsubscribe link, and you can withdraw consent at any time by emailing hello@millermarketing.uk.

Cookies and analytics

We use Google Analytics to understand how visitors use the site. Google Analytics sets cookies and processes data such as your IP address (anonymised), device type and pages viewed. These cookies are only loaded if you accept them via the consent banner. If you decline, no analytics cookies are set.

You can change your choice at any time by clearing your browser storage for this site.

Legal basis

We rely on your consent (UK GDPR Art. 6(1)(a)) for analytics cookies and marketing emails, and legitimate interest (Art. 6(1)(f)) for responding to enquiries you send us directly and for keeping reasonable business records.

Your rights

You have the right to access, correct or delete personal data we hold about you, and to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).