Journal — Strategy

Data first, creative second. And why it took me years to really mean it.

I want to be upfront about something: I haven't always worked this way.

Earlier in my career, I was as guilty as anyone of falling in love with the campaign concept first and finding the data to support it second. It felt creative. It felt exciting. And honestly, sometimes it worked.

But over time, through campaigns that underperformed in ways I couldn't fully explain, through reporting that got sharper and started telling harder truths, I changed how I approached it. Not because someone handed me a framework, but because the evidence kept pointing in the same direction.

Data-first isn't a rigid rule. It's a habit that, once you build it, makes almost everything else easier.

What I mean by data first

I don't mean you need a data science team or a perfect tech stack before you can run a campaign. Most of the teams I've worked with don't have either, and they've still been able to do this well.

What I mean is: before the brief goes out, before the creative concept gets explored, take a beat and look at what you already know.

Who is the audience, really? Not the ICP you agreed on in a strategy session. The actual humans who are engaging with you right now. What are they responding to? What language are they using? Where are they in their decision?

What has worked before, even a little? Every campaign you've run has left some kind of data trail: open rates, click rates, conversion rates, win rates on pipeline it generated. That trail is more useful than most teams give it credit for.

What does the commercial picture look like? Sometimes the data tells you the market has shifted, or a segment you thought was warm has gone cold. Creative built without that context can be technically beautiful and commercially useless.

Why this makes creative better, not worse

The concern I hear most often is that leading with data constrains the creative work. I've felt that tension myself.

But in my experience, the opposite tends to be true. When the brief is built on something real (a specific audience, a specific moment, a specific thing you're trying to shift) the creative team has something to push against. Constraints, used well, produce sharper work than a blank canvas.

The campaigns I'm most proud of weren't the ones with the biggest budgets or the most ambitious concepts. They were the ones where the audience felt genuinely understood. Where the message landed because it was saying the right thing to the right person at the right moment.

That doesn't happen by accident. It happens when data and creative work in the same direction from the start.

The honest reality

I want to be clear that this isn't always easy to implement. Stakeholders want to move fast. Budgets are tight. Sometimes the data you need doesn't exist yet, or the reporting infrastructure isn't set up to give you clean answers.

In those situations, I work with what's available. Imperfect data is still better than no data. A few customer conversations, a quick audit of what's performed before, an honest look at where the funnel is leaking. That's enough to make the brief significantly better than it would have been otherwise.

You don't need perfect information. You just need enough to make the brief honest.

Start there. The creative will be better for it. And over time, as the reporting gets stronger, the briefs get better too.

Work with Lindsay

Building briefs that are honest about the data?

If your team is moving fast and you'd like a second pair of eyes on the strategy behind the creative, a 30-minute introductory call is a good place to start the conversation.